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Frequently asked questions

Questions, answered.

The things businesses in Qatar ask us most about e-invoicing, compliance and getting connected.

Who builds and manages InvoTax?
InvoTax is built and managed by Ideal Solutions, a Qatari technology company delivering government-grade systems since 1998. The same team designs the product, engineers it, hosts it in Qatar and answers your support requests — it is not resold, outsourced or handed to a third party.
Is InvoTax compliant with Qatar’s General Tax Authority?
Yes. InvoTax prepares and validates every invoice against the General Tax Authority’s requirements and submits it to Dhareeba on your behalf, then keeps the compliant record and a full audit trail. You follow the submission outcome from one place instead of chasing it across systems.
When does Qatar’s e-invoicing mandate take effect?
The mandate is expected to take effect from 1 January 2027. Ideal Solutions begins demonstrations, integration and joint testing with customers from 1 October 2026, so you enter the mandate window already connected and tested rather than starting then.
Do I have to replace my ERP or finance system?
No. InvoTax connects to what you already run — there is no migration, no downtime and no retraining. You can connect in one of three ways: a copy-paste embed snippet, a webhook your platform already supports, or the REST API when you want full control.
Which systems does InvoTax connect to?
Oracle, SAP, Odoo, Zoho and in-house or custom systems, alongside operational platforms such as healthcare systems, hotel and property management, and real estate or construction software. A group can run different systems in different companies and still report together.
Where is my tax data stored?
Inside Qatar. Qatar’s National Data Policy classifies tax and B2B/B2G transaction data as highly sensitive and requires in-country storage, so InvoTax runs on Microsoft Azure in Qatar and on Ideal Solutions’ own in-country servers, with a fully on-premise option. Records are never replicated abroad, never used to train AI models, and never sold or shared.
Is InvoTax available in Arabic?
Yes. The entire platform is available in Arabic and English, with full right-to-left layout, and either language can be chosen at any time — including before you create an account.
How much does InvoTax cost?
Pricing is tailored to your business and to the size and structure of your group, with no surprises. Talk to the Ideal Solutions team and you will get a plan that matches how many companies, systems and invoices you actually run.
Can I test InvoTax before going live?
Yes. Every organisation starts in a safe sandbox, so you can connect a system and practise the full invoice journey before anything touches production or reaches the General Tax Authority.
Who do I contact for help?
Ideal Solutions supports InvoTax directly — the people who answer are the people who build the platform. Reach the team at [email protected] or from the contact section of the InvoTax site.

Built and managed by Ideal Solutions.

idealsolutions.com

Still have a question?

Talk to the team that builds and runs InvoTax.